Shipping and Delivery | 1K Words
HOW MUCH DOES DELIVERY COST?
Delivery is FREE on all orders over $99, no matter the size or volume!
WHERE DO YOU SHIP TO AND WHEN CAN I EXPECT DELIVERY?
After your order has been processed and we have received full payment, you can find out when you can expect your order below:
|USA||Receive in 5-15 working days|
Receive in 5-10 working days
|Receive in 5-10 working days|
Receive in 7-15 working days
|EUROPE||Receive in 7-15 working days|
|Receive in 7-15 working days|
It may take 2-4 extra days during the Christmas period.
All 8x12", 32x48" and 36x54" canvases are produced and shipped from China.
DO YOU HAVE EXPRESS SHIPPING?
Yes, we currently have Express shipping for all Australian orders. You can expect to receive your order within 3-7 working business days.
WHAT HAPPENS IF I'M NOT HOME TO ACCEPT THE DELIVERY?
Depending on the courier used, your courier will either leave your order at a safe spot at your shipping address, or you will be left a card informing you that your parcel is ready for collection at your local post office.
WILL I BE ABLE TO TRACK MY ORDER?
Yes, you will! We will send you an email to confirm your order, and send you another once it has been shipped, which will include your tracking number of your shipment. You will also be notified via email if your order is ready for collection at the local post office or depot.
WHAT HAPPENS IF MY ORDER IS DAMAGED DURING TRANSIT?
If you have received your order and it has been damaged during transit, simply provide us with photo evidence of the damage within 7 days of receiving the goods, and we will provide you with a replacement at no extra cost.
Contact us with your issue at firstname.lastname@example.org.
DO YOU SHIP TO P.O. BOXES?
Yes, we do! The only canvas we cannot ship to P.O. Boxes are ones that are 125x125cm in size (due to size restrictions).